These Terms of Use and Conditions ("Terms") establish the legally binding agreement between you ("Client," "you," "your") and VRT Management Group ("Company," "we," "our," or "us"), a Connecticut-based entrepreneurial coaching consultancy. Our principal place of business is located at 1 Botsford Hill Road, PO BOX 150, Botsford, CT 06404. By accessing our website, using our services, or engaging in any coaching relationship with us, you acknowledge and agree to these Terms in their entirety. If you disagree with any part of these Terms, you must not use our services.
Throughout these Terms, certain words and phrases have specific meanings. "Services" encompasses all coaching, consulting, educational resources, workshops, and training sessions we provide. "Content" refers to all materials, documents, presentations, and information furnished through our Services. "Intellectual Property" includes our Content, trademarks, copyrights, and other proprietary assets. "Confidential Information" means any non-public information exchanged during our professional relationship
Our commitment to professional service delivery is supported by our established business operations. We maintain regular business hours from [Insert Hours] Eastern Time, during which our team is available to respond to client needs. You can reach us at [Insert Email] or [Insert Phone]. We prioritize prompt communication and strive to respond to all inquiries within one business day. For urgent matters, we maintain an emergency contact protocol that will be provided upon service engagement.
We implement comprehensive security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. Our security infrastructure includes encryption protocols, secure servers, and regular security audits. Staff members receive ongoing training in data protection procedures and must adhere to strict confidentiality agreements. We regularly update our security measures to address emerging threats and maintain data protection effectiveness.
We maintain clear data retention policies that balance business needs with privacy considerations. Active client records are maintained throughout the service relationship and for seven years following service completion, as required by professional standards and legal obligations. Financial records are retained according to tax and regulatory requirements. We securely dispose of information that exceeds our retention requirements using industry-standard deletion protocols
Our entrepreneurial coaching and consulting services are designed to support business growth and professional development. We provide structured guidance through individualized coaching sessions, group programs, workshops, and educational resources. Each service is carefully tailored to align with specific client objectives while adhering to professional coaching standards and industry best practices.
We deliver our services through scheduled appointments using secure platforms and methodologies. Virtual sessions are conducted via [Platform Name], ensuring reliable and confidential communication. Each standard coaching session spans [Duration] minutes, providing adequate time for meaningful discussion and progress evaluation. Any session recording requires mutual written consent, documented in advance
Our services are priced in US dollars and reflect the comprehensive value of our professional expertise and resources. Payment is required prior to service delivery to maintain scheduling efficiency. We accept major credit cards and other specified payment methods through our secure payment processing system. For ongoing programs, we offer structured payment plans with clear terms and automatic processing options.
We maintain a fair and transparent refund policy that balances client satisfaction with business sustainability. Clients may request refunds within 48 hours of purchase for unused services. All refund requests must be submitted in writing with a clear explanation. Completed services are non-refundable, and processing fees are retained. For ongoing programs, pro-rated refunds may be considered based on services rendered and circumstances presented.
Our scheduling system ensures organized and efficient service delivery. Appointments must be booked through our official scheduling platform, which maintains real-time availability. We require 24 hours' notice for any schedule changes or cancellations. Late cancellations or missed appointments will incur standard session charges, as our time and resources have been specifically reserved for you. We understand that emergencies occur and will address such situations with appropriate consideration.
Success in coaching relationships requires mutual commitment and engagement. As our client, you agree to participate actively in the coaching process, provide accurate information, and maintain professional communication. You are expected to complete agreed-upon assignments, attend sessions promptly, and engage constructively in discussions. This partnership approach ensures optimal results from our services.
All Content provided through our Services represents our significant investment in developing effective coaching methodologies and materials. This intellectual property remains exclusively owned by the Company and is protected by copyright and other intellectual property laws. Your access to our Content grants you a limited, non-transferable license for personal use only. You may not reproduce, distribute, or modify our materials without explicit written permission. Any unauthorized use may result in legal action and service termination.
We maintain strict confidentiality standards for all client information. Our professional relationship requires open communication, and we treat all shared information with utmost discretion. Client discussions, business strategies, and personal information remain confidential unless specifically authorized for release. Our staff undergoes regular training on confidentiality protocols and data protection procedures.
While we maintain strict confidentiality, certain circumstances may require information disclosure. These include legal obligations, court orders, or situations involving potential harm. We will inform you promptly if disclosure becomes necessary and limit information sharing to the minimum required by circumstances
Our coaching services provide professional guidance and support but do not constitute legal, financial, or medical advice. We cannot guarantee specific business outcomes as results depend on various factors, including client implementation and market conditions. Our liability is limited to the amount of fees paid for services, and we are not responsible for consequential damages or business decisions.
We maintain clear professional boundaries and ethical standards in all client relationships. Our interactions remain focused on achieving your business and professional development goals. We do not engage in personal relationships with clients and maintain appropriate professional distance in all communications.
We approach conflict resolution systematically and professionally. Any disputes will first be addressed through direct discussion and negotiation. If necessary, we proceed to mediation with a mutually agreed-upon mediator in Connecticut. Should mediation prove unsuccessful, disputes will be resolved through binding arbitration in Connecticut, with costs shared equally. This structured approach ensures fair and efficient resolution while maintaining professional relationships.
