1. INTRODUCTION AND SCOPE

This Privacy Policy outlines how VRT Management Group collects, uses, protects, and manages your personal information in compliance with Connecticut law (Personal Data Privacy and Online Monitoring, Public Act 23-56). We are committed to protecting your privacy and maintaining the confidentiality of all information shared with us through our website, coaching services, and other business interactions. This policy applies to all clients, website visitors, and individuals who interact with our services.

2. INFORMATION COLLECTION AND USE

2.1 Personal Information Collection

We collect personal information necessary for providing our coaching and consulting services. This includes contact information (name, email, phone number), business details, professional background, and payment information. During our coaching relationship, we may document session notes, progress tracking, and feedback to maintain service quality. All information collection is purposeful and aligned with service delivery requirements.

2.2 Technical Data Collection

Our website automatically collects certain technical information to improve user experience and service delivery. This includes IP addresses, browser types, device information, and website usage patterns. We use industry-standard technologies and cookies to gather this information, which helps us understand how users interact with our services and optimize our digital presence.

3. DATA PROTECTION AND SECURITY

We implement comprehensive security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. Our security infrastructure includes encryption protocols, secure servers, and regular security audits. Staff members receive ongoing training in data protection procedures and must adhere to strict confidentiality agreements. We regularly update our security measures to address emerging threats and maintain data protection effectiveness.

4. DATA RETENTION AND MANAGEMENT

We maintain clear data retention policies that balance business needs with privacy considerations. Active client records are maintained throughout the service relationship and for seven years following service completion, as required by professional standards and legal obligations. Financial records are retained according to tax and regulatory requirements. We securely dispose of information that exceeds our retention requirements using industry-standard deletion protocols

5. CONNECTICUT PRIVACY RIGHTS

As a Connecticut-based business, we comply with state privacy laws and protect specific rights granted to Connecticut residents. You have the right to access your personal information, request corrections to inaccurate data, and obtain copies of your records. You may opt out of certain data collection practices and request deletion of your information, subject to legal and operational requirements. We respond to all privacy rights requests within 48 business hours and maintain clear procedures for appeal if requests cannot be fulfilled.

6. INFORMATION SHARING AND THIRD PARTIES

6.1 Service Providers

We carefully select and monitor third-party service providers who assist in operating our business. These may include payment processors, email service providers, and cloud storage services. All service providers must meet our privacy standards and are contractually bound to protect your information. We share only the minimum information necessary for service delivery.

6.2 Legal Requirements

We may share information when required by law, such as responding to court orders, legal proceedings, or legitimate government requests. We evaluate all information requests carefully and disclose only what is legally required. When permitted, we notify affected individuals of any mandatory information disclosure

7. COOKIE POLICY AND TRACKING

We use cookies and similar technologies to enhance website functionality and user experience. Our cookie implementation includes session management, preference storage, and analytics tools. You can control cookie settings through your browser preferences, and we honor "Do Not Track" signals from web browsers. We provide clear information about our cookie practices and offer options to manage tracking preferences.

8. MARKETING AND COMMUNICATIONS

Our marketing communications are based on client preferences and consent. You can choose the types of communications you receive and their frequency. Every marketing email includes easy opt-out options, and we promptly honor all unsubscribe requests. We maintain separate protocols for service-related communications, which are essential for maintaining our professional relationship.

9. DATA BREACH PROCEDURES

We maintain a comprehensive data breach response plan. In the event of a security incident, we will:

• Detect and contain the breach within 24 hours.
• Notify affected individuals within 72 hours.
• Investigate the cause and implement corrective measures.
• Provide detailed incident reports and support affected parties.
• Cooperate with regulatory authorities as required.

10. INTERNATIONAL DATA CONSIDERATIONS

While we primarily operate in Connecticut, we recognize the global nature of digital services. Our data storage and processing occur on US-based servers with appropriate security measures. Any international data transfers comply with relevant regulations and include adequate data protection safeguards.

11. POLICY UPDATES AND CHANGES

We regularly review and update this Privacy Policy to reflect changes in our practices and legal requirements. Significant changes will be announced through email notifications and website notices 30 days before implementation. We maintain records of policy versions and make previous versions available upon request

12. CONTACT FOR PRIVACY MATTERS

For any privacy-related concerns or to exercise your privacy rights, please contact our Privacy Officer at:

We commit to addressing all privacy inquiries within 48 business hours and maintaining open communication throughout any privacy-related discussions.

By using our services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy in conjunction with our Terms of Use.